投诉信怎么写

2024-04-16 11:45

1. 投诉信怎么写

投诉信的格式内容如下:
1、题头应写“投诉书”。
2、其次是受理投诉的公司名称,如“××公司”。
3、损害事实发生的过程以及与主任交涉的情况。
4、投诉请求和具体要求。
5、被投诉方的单位名称、联系电话、地址、邮编等;投诉方的姓名、联系电话、地址、邮编等。
6、有关加班时间、次数、食堂饭菜质量等凭证及相关证据的复印件。如:员工签名、饭菜详单、价格等。
7、投诉的日期。
8, 员工签名。

投诉信怎么写

2. 投诉信怎么写

投诉信的格式内容如下:

1、题头应写“投诉书”。

2、其次是受理投诉的公司名称,如“××公司”。

3、损害事实发生的过程以及与主任交涉的情况。

4、投诉请求和具体要求。

5、被投诉方的单位名称、联系电话、地址、邮编等;投诉方的姓名、联系电话、地址、邮编等。

6、有关加班时间、次数、食堂饭菜质量等凭证及相关证据的复印件。如:员工签名、饭菜详单、价格等。

7、投诉的日期。

8, 员工签名。

3. 如何写投诉信

投诉不能变成谩骂或指责,而应该有理有据地说明问题所在。因此写投诉信时我们要注意以下三点:
1. 尽量使用委婉语。
2. 先表达理解之情,再指出问题。
3. 针对遇到的问题要求合理解决。
It just broke down a few days ago.
I’m afraid there may be a misunderstanding.
I’d like a full refund.
I would appreciate it if you ... as soon as possible.
I’d like to talk to the manager.
[实战演练]假设你叫李华,你所乘坐的航班晚点8个小时而且没有人给你们安排饮食,最后到达目的地后,航空公司居然还遗失了你的行李,请你给机场负责人写一封投诉信。
注意:
1. 词数:100左右;
2. 合理发挥想象,以使行文连贯。
[参考范文]Dear Sir or Madam,
I am sorry to bother you but I’m feeling annoyed now. My flight was delayed for 8 hours and nobody provided us with meals. What’s more, when I reached my destination, I was told that my luggage was lost. I understand it’s not your fault personally, but the airline promised they would deliver my luggage. It should have arrived here safely. And I think that it is the airline’s duty to deliver my luggage to the place I travel to. Would you please check your information and get my luggage back to me as soon as possible?
Yours faithfully,
通过学习这篇写作指导,你是否掌握了投诉信的写作方法和一些常用的句式结构?试着根据要求自己写一封投诉信,然后与范文对照,找出其中的不足并加以改进。

如何写投诉信

4. 投诉信怎麽写

投诉、抱怨类的信件也是考试常常涉及到的内容,比如食堂的饭菜不好吃,比如给报纸杂志的主编写一封信说明情况等等。
需要注意的是:投诉信的基本特征是反映问题,诉说原由,目的是解决问题。
 
写作时可以参考下面的句式:

行为描述:
I’m writing to bring your attention to the problems I have had with …
Here’s the problem…
解决方式的要求:
It would be very kind ( considerate) of you to…
解决方式的要求:
address this problem soon.
take steps to rectify this situation soon.
turn it down a little?
迫切的敦促或威胁: 
Frankly, I really can’t put up with the situation any more.
You must rectify the situation, or I will take it to the court.
If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
一般说来,一封投诉信应包括三个最基本的方面:
 
  1.投诉内容。一般放在信的开头。常用的表达法有:
 
  I am writing to you about... which I received/bought ...
  I am going to complain about ...
  I am sorry to have to return with this letter... which I received/bought...
 
  2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有:
 
  When we checked..., we noticed...
  When I took... out of the bag and examined... closely, I found...
  When I unpacked... and tried to use it, it did not work.
 
  3.希望得到的结果。常用的表达法有:
 
  Please let me know what you intend to do in this matter.
  I am returning... under separate post and look forward to receiving a full refund of...
  In view of the inconvenience that this has caused, I feel you should...
 
  我们来看看下面这篇范文1:
 
  15 March, 2003
  Dear Sir,
  I am writing to you about a typewriter I ordered from you on 13 March, 2003.
  When I unpacked the machine and tried to use it, I found the backspace key didn't work. Looking it over, I also found the line space regulator has been cracked.
  As you know, the machine is unconditionally guaranteed for a year. Since you have no service man in this city I am obliged to return it to you. I hope you can send me a new one within a few days.
  Yours truly,
  Wang Ping
 
  这是一封要求调换打字机的信。作者首先说明了要投诉的商品是一台打字机。接着作者抱怨了打字机的质量问题:退格键坏了,行距调节器破裂。由于打字机是无条件保修一年,而本市又没有维修人员,作者最后要求调换产品。信中列举的质量问题符合实际,调换的理由充分,作者的态度诚恳,因而调换的要求是合理的。
 
投诉信 (Letters of Complaint)
 
例文2:
Directions:



You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this  however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You don't need to write the address. Don't sign your own name at the end of the letter, use Donna instead.



Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated.
 
Sincerely yours,Mary



译文
亲爱的先生:我写这封信是想让你知道你们的一个员工的服务态度。我收到你们上个月的话费单后发现有一些计算错误,我认为我被多收了两个国际长途费用。但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。一方面她总是打断我的话,另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。我建议对这个女孩进行惩罚,另外告诉该如何对待客户。我希望她能向我正式道歉。请早日回复。真挚的:玛丽

5. 投诉信怎么写?

1.首先应明确写投诉信需要如实反映的情况:投诉者的相关信息,如姓名、联系电话等;被投诉者的相关信息,名称、地址、联系方式等;投诉的事实和理由;具体的赔偿要求;与事实相关的真实的证明材料,如各种票据、合同等。


2.写投诉信,首先要写标题“投诉书”。


3.之后写投诉人的相关信息,一定要确保信息的真实性,而且不得有误。


4.确保投诉人信息无误之后,然后写被投诉人的相关信息,也一定要确认无误才可以,否则你的投诉就是无效的。

5.写完投诉人和被投诉人相关信息之后,就需要写投诉所要请求的事项了,事项必须真实的,是投诉人应该获得,比如拖欠的工资、工伤补偿等。

6.最后,也是最重要的,必须要说清楚的就是投诉的事由,事由必须是真实发生的,可以考证的,不可虚构,不然造成诽谤了哦,是要追究法律责任的哦。由于每起投诉的事由都各不相同,我在此就不详细写事由了,记住事由一定要是真实事件的描述。
7.最后就是投诉人签字之类的了,和一般的信件还是很相似的啊。

投诉信怎么写?

6. 怎么写投诉信?

尊敬的XXX(投诉对象的上级主管部门):
 本人XXX,系公司XXX岗位的一员操作工。现实在忍无可忍,甘冒大不韪就XXXX违反公司规定,妨碍公司正常经营一事向管理层反映情况。
投诉对象:AAA、BBB
投诉事项:XXX(发生事实的经过)
投诉依据:(公司相关管理规定)
我承诺所反映的情况均属实,望管理层明察。
 
投诉人:XXX

7. 如何写投诉信

投诉信的格式内容如下: 

1、题头应写“投诉书”。 

2、其次是受理投诉的公司名称,如“XX校长”。 

3、损害事实发生的过程以及与主任交涉的情况。 

4、投诉请求和具体要求。 

5、被投诉方的单位名称、联系电话、地址、邮编等;投诉方的姓名、联系电话、地址、邮编等。 

6、有关加班时间、次数、食堂饭菜质量等凭证及相关证据的复印件。如:学生签名、饭菜详单、价格等。 

7、投诉的日期。 

8, 学生签名。

如何写投诉信

8. 投诉信该怎样写?

投诉信要写清投诉人的姓名、地址、邮编、电话号码;被投诉方的单位名称、详细地址、邮编、电话号码;投诉事件经过及有关凭证、材料。
投诉信的主要内容为投诉事件的原委,涉及产品质量和售后服务等,可以依据《中华人民共和国消费者权益保护法》第四十五条“对国家规定或者经营者与消费者约定包修、包换、包退的商品,经营者应